Thursday, May 30, 2013
A Straw in the Wind
I have mentioned in previous postings my expectation that
the large, prestigious teaching hospitals will experience some deflation of
their reputation, once quality becomes quantified and people become aware of
the data.
As a volunteer activity, I drive for a local organization in
the Boston South Shore
Last week I took a woman to a local physician. As we were leaving his office she commented
on how competent the people there seemed to be and then out of the blue said
that she was beginning to think that the big Boston hospitals might not be as
good as people thought. She said that
she had been going into town to see a cardiologist but was seriously
considering switching to someone more local and saving the hassle of the long
trip.
It is a sample of one, but it may be a straw in the
wind. I don’t think anybody was talking
that way ten years ago.
